POLICIES

Adult League – Team & Game Cancellation Policies

Team Registration Policy:
All teams are required to pay 50% of their team registration fee at the time of registration. Rose City Futsal requires a $100 retainer for teams that pay with cash or check. This retainer is to cover a cancellation. This retainer will be refunded in full to the team at the end of the league or may be rolled over into the next session, unless there is a cancellation or if a team owes a reschedule fee.

Team Cancellation Policy:
A team that drops out of the league at least ten days before the start of the Adult League session will receive a refund for their entire team registration fee, except a $100 administration fee. Cancellation requires written notice. Any team that cancels fewer than ten days before the start of the league will not receive a refund.

Game Reschedule Policy:
Each team is allowed one reschedule request, without a fee, provided they submit their request to reschedule during the preliminary schedule period (this is a ten day period between when the preliminary schedule and the final league schedule are published). Any reschedule request after this period must be submitted at least seven days before the game and will incur a fee of $40.

Reschedule requests submitted fewer than seven days before the game will NOT be granted. These will be treated as a cancellation and will incur a fee of $100 ($75 to the opposing team, $20 to the referee and $5 to Rose City Futsal for administration time).

PLEASE EMAIL ALL RESCHEDULE OR CANCELLATION REQUESTS TO: info@rosecityfutsal.com

Rose City Futsal reserves the right to drop a team from the league at any time without refund.

PLEASE EMAIL ALL RESCHEDULE OR CANCELLATION REQUESTS TO: info@nwfutsal.com

Tournaments – Registration & Cancellation Policy

Tournaments require a $150 deposit for all teams applying to participate. Teams accepted will complete full tournament payment by the registration deadline. Teams not accepted will be refunded the full deposit amount. Any team accepted who chooses to withdraw before the registration deadline shall be refunded the cost of their deposit. Any team who chooses to withdraw from the tournament after the registration deadline chooses to forfeit their full deposit in the amount of $150.

Soccer Stars & Youth Academy – Cancellation Policy

Cancellation requires a 3-day written notice before the first day of its respective class. If done so, Class tuition will be returned in full, except for a $25 Registration fee. If a player cancels within three days of a given class or if a class has already started, half of the remaining prorated class tuition will be returned (for example: if a player cancels after two classes, 50% of the cost of the remaining five classes will be refunded). If a player is injured and provides a doctor’s note, RCF will refund the remaining class’s prorated amount from the time notice is received. Rose City Futsal does not give credit towards future classes/sessions/events.

Select Teams – Cancellation Policy

All withdrawals from the RCF Select Teams program must be made in writing to Rose City Futsal. In certain instances, including serious injury, adjustments to the schedule can be made at the discretion of the Director of Coaching of RCF. Injured players must provide a doctor’s note. If a notice of cancellation is received at any time during the first month of the program, there will be a $395 fee. No refunds will be issued for payments already processed beyond the initial payment for the Monthly Plan or 3 Installments Plan. If you paid in full, the Monthly refund process would be applied. Once players commit to the team, we kindly expect players to follow through with their commitment as changes along the process can affect the overall development of all individuals within their training group. Rose City Futsal does not give credit towards future classes/sessions/events.

Camps Cancellation Policy

Summer/Holiday Camps: Cancellation requires a 7-day written notice prior to the start of the Camp. If done so, Camp registration will be returned in full, except for a $50 registration fee. If a player cancels within seven days of a given camp or after a camp has already started, half of the remaining prorated camp days tuition will be refunded (for example: if a player cancels after two days of camps, 50% of the cost of the remaining days of camp will be refunded). If a player is injured and provides a doctor’s note, RCF will refund the remaining classes prorated amount from the time notice is received (make sure to inform RCF about the injury as soon as possible).

Mini Camps & Be a Kid Friday: For Mini-Camps and Be a Kid Friday the policy is modified to require a 3-Day written notice to cancel. A $15 Registration Fee will be deducted in the event of any cancellation. If a player cancels within three days of a given camp or after a camp has already started, half of the remaining prorated camp days tuition will be refunded (for example: if a player cancels after two days of camps, 50% of the cost of the remaining days of camp will be refunded). If a player is injured and provides a doctor’s note, RCF will refund the remaining classes prorated amount from the time notice is received (make sure to inform RCF about the injury as soon as possible).

Rose City Futsal does not give credit towards future classes/sessions/events.

Birthday Parties/Court Rentals/Events – Cancellation Policy

Parties/Events:

  • A full refund will be issued to any cancellation request 14 days before the scheduled event, with the exception of a $25 processing fee.
  • Any cancellation within 14 days of the event date will be charged the $100 deposit

Court Rentals:

  • Full payment is required at the time of reservation
  • All cancellation requests made seven days before the rental date will be offered a full refund with the exception of a $25 processing fee
  • Any request within seven days will not be refunded

*All food and bookings must occur 14 days before a scheduled party. If you have a request within 14 days of the date requested, please contact parties@rosecityfutsal.com to see if we can accommodate your request.


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